Patients & records
One patient hub for contact details, membership status, invoices and treatment history — not scattered across three apps.
Features
Everything Clinic Membership does
One platform for UK aesthetics clinics — patients, diary, memberships, payments, reports and the smart automation that fills gaps and keeps patients coming back.
Browse by category, or jump straight to smart features and the tools most clinics ask about after they go live.
Core platform
Run your clinic from one place
Patients, calendar, memberships, payments and reports — the foundation every UK aesthetics clinic needs, without juggling four separate subscriptions.
Calendar & online booking
Manage appointments in a clinic calendar with online booking and reminders — so the diary and the patient record stay in sync.
Memberships & packages
Build bespoke treatment packages, digital agreements and recurring plans — the membership engine UK aesthetics clinics actually need.
Payments, POS & invoices
Stripe-backed subscriptions, point-of-sale checkout and invoicing — with failed-payment alerts and one-click recovery.
Reports & analytics
Track recurring revenue, active members, conversion and clinic performance from dashboards built for owners, not accountants.
White-label patient portal
Your logo, colours and subdomain — patients book, pay and manage memberships under your brand.
Smart membership packages
Package suggestions based on a patient's past treatments and visit trends — so your team can propose a plan that fits their history, not a generic tier from a brochure.
Member recognition
Active members show a crown beside their name across admin — so reception and clinicians spot VIPs instantly, without opening every record.
Smart features
Software that fills your diary — and runs on autopilot
Cancellations turn into bookings. Members know when they're due. Clinical rules and follow-up run in the background so reception spends less time chasing. It's the part of our aesthetic clinic software that fills the diary and runs memberships, booking and follow-up automatically.
Explore smart features
Communications & automation
Keep patients informed — and coming back
Aftercare, rebooking, review requests and reminders — automated per treatment so reception spends less time on predictable follow-up.
Automated Google review requests
After a completed visit, patients receive a timed email asking for a Google review — per treatment, on your schedule. No reception chasing, no sticky notes on the desk.
WhatsApp appointment reminders
Connect your WhatsApp Business account and send approved appointment reminders to patients who opt in. Smart waitlist alerts can go out on WhatsApp too — same one-tap booking link as email.
Aftercare emails
When a visit is marked complete, patients get one combined aftercare email — treatment-specific instructions, links or PDFs per service. Turn sections on per treatment in Settings; reception does not copy-paste from Word.
Rebooking reminders
Nudge patients to book their next visit based on how often each treatment is usually repeated. The timing follows your clinical intervals — not a generic "we miss you" blast months too late.
Automated follow-up
Aftercare, rebooking nudges, review requests and appointment reminders — configured per treatment and switched on in the background. Your team focuses on the clinic floor; the platform handles predictable patient comms.
Payments & retail
Take payment wherever the patient is
Till, online, membership renewals and gift vouchers — Stripe-backed, with the retail and recovery tools reception actually uses.
Card machines (Stripe Terminal)
Order a reader in Payments, pair it with a code, and take in-clinic card payments at the till — including on iPad. Payments run on your connected Stripe account with platform fees handled automatically.
Gift vouchers
Sell online or at reception; the recipient gets an email or share link. Credit applies automatically at POS checkout — no manual codes in a spreadsheet.
Card on file
Patients save a card for faster checkout, booking deposits and no-show fees. Failed charges trigger clear pay links by email — so reception is not chasing cards over the phone.
Retail stock & suppliers
Track retail products, link suppliers, and import stock from a spreadsheet with flexible column matching. Stock adjusts when you sell through POS — one less system to reconcile at month end.
POS, invoices & smart payment links
Point-of-sale checkout, tax invoices and payment-request emails with links that stay valid until the invoice is paid or voided. Failed-payment alerts and one-click recovery on the patient record.
No-show fees
Mark a no-show and charge a fee in one step. If the card on file cannot be charged, the patient gets a clear email with a pay link — so lost revenue is recoverable without awkward phone calls.
Setup & integrations
Get live fast, stay connected
Import your data, sync calendars, embed booking on your site, and wire accounting tools when you are ready to scale.
New patient waiting list
People who cannot book online yet join a queue instead of bouncing. You control when they become bookable — separate from the smart waitlist that fills cancelled slots for existing patients.
Google Calendar sync
Each clinician connects once; busy times sync both ways with the clinic diary. Duplicate events are cleaned up when someone reconnects — so online booking respects real availability.
Data import
Bring patients, past appointments and sales history from another system using custom CSV files. Column matching and a preview before you commit — plus tools to find and merge duplicate patients after import.
Website embeds
Embed booking, the new-patient waiting list and gift voucher purchase on your own website. Patients stay on your domain; appointments land in the same calendar your team uses every day.
Developer API (Beta)
OAuth credentials, webhooks, patient and booking sync, plus invoices and payments for accounting tools. Off by default until terms are accepted — built for clinics wiring Xero, Zapier or a custom CRM.
Secure clinical notes
Plug in the power of secure clinical notes
Comparing Clinic Membership with all-in-one systems? We run your clinic operations — diary, memberships, POS and reports. Connect Documenti, our sister EMR, when you need treatment maps, consultation templates, digital consents and injection tracking — without duplicating your diary or mixing clinical notes into reception's screen.
Aesthetic consultation templates
Purpose-built templates for UK aesthetic consultations — capture history, assessment and plan quickly without building forms from scratch.
Visual treatment maps
Map treatments on the face or body and record what was done where — the visual record competitors like all-in-one EMR systems lead with.
Injection & batch tracking
Log product batches, units and sites per visit. Keep a defensible record for toxin, filler and similar treatments.
Digital consent forms
Send and store signed consents linked to the patient record — versioned, searchable and kept in the secure clinical environment.
Practitioner daily list
Clinicians open Documenti and see today's appointments from your Clinic Membership calendar — one diary, two systems doing what each does best.
Full audit trail
Every note edit and clinical action is tracked for medico-legal peace of mind — EMR-grade documentation, not admin notes in a CRM.
Patient & calendar sync
Connect once: patients, bookings, cancellations and no-shows stay aligned between Clinic Membership and Documenti automatically.
Tasks & internal notes
Assign tasks between reception and clinicians; internal coordination notes can sync — without exposing full clinical records to front-of-house.
Secure, role-appropriate access
Reception runs memberships and payments in Clinic Membership. Clinicians work in Documenti — consultation detail stays out of the ops hub.
Try every feature — start free
Up to 10 patients on the full clinic management suite. Smart features, review requests, WhatsApp and POS included — no card required.
View plain feature list · Smart features deep dive · Secure clinical notes