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    Create discounts for Sales (POS)

    Set up preset percentage or fixed discounts, then stack an optional extra £ off at checkout.

    Discount presets speed up reception checkout — staff pick a saved discount instead of calculating percentages manually. Discounts apply to the overall sale in Sales (POS), separate from membership perks or service-level prepaid rules.

    Create a discount preset

    1. Click Sales in the top navigation, then Discounts — or go to Admin → Discounts.
    2. Click Add discount.
    3. Enter a name and choose percentage off or a fixed amount.
    4. Save — the preset appears in the list for POS.
    Add discount dialog with percentage, fixed amount, and custom type options
    Add discount — name, type, and whether it is available at the till.

    Apply a discount in Sales

    1. Open Sales and build a cart for the patient.
    2. Click Apply discount (or Change discount).
    3. Choose a named preset, Custom (type amount), or No discount.
    4. Optional: with a preset selected, enter an Optional extra £ off on top of the preset and click Apply extra.
    5. Review Total after discount, then Checkout — create invoice.

    Tip

    You can combine a preset (for example 10% staff discount) with a small extra £ off for a one-off adjustment on the same sale. Membership retail perks are configured on membership plans — not here.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support