Back to Memberships

    Set up membership plans

    Contract defaults, perks, and linking bookable services to membership — so patients can build packages and pay monthly.

    Memberships let patients subscribe to a package of treatments (for example anti-wrinkle every three months). Set your business rules first, then link services on the Services tab so booking and checkout stay in sync.

    Membership contract defaults

    1. Go to Settings → Membership.
    2. Set cooling-off period, contract length, payment day, and cancellation fee — these appear in terms and checkout.
    3. Choose Promoted (patients can start from the portal) or Invite only (you invite each member).
    4. Click Save settings at the bottom of the page.
    Membership contract defaults in settings
    Settings → Membership — contract rules and whether patients can self-serve sign-up.

    Membership perks (optional)

    Scroll to Membership Perks on the same tab to add reward tiers (for example a retail discount label or free treatments when patients choose larger packages in the builder). Save perks separately with the Save Perks button.

    Link services to membership

    1. Go to Settings → Services and edit a treatment.
    2. Scroll to the Memberships section on the service form.
    3. Switch on Offer memberships and configure sessions per year or loading protocol for that row.
    4. Save settings.
    Offer memberships switch on a service
    Settings → Services — turn on memberships per treatment and set session options.

    Note

    To invite your first member, open Patients in the admin menu and use Add member — they receive a link to review, sign, and pay.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support