Reschedule an appointment on the calendar

Staff can move visits on the diary without asking the patient to use online booking. Clinic Membership checks rota hours, other appointments, and busy blocks as you drag, green means the slot fits, red means it does not.

Drag to a new time

1. Open Admin → Calendar.
2. Click the appointment tile to open the card.
3. Click Reschedule: the card closes and the tile shows a move ring.
4. Drag the appointment up or down for a new time, or across to another clinician column when the diary is split by person.
5. Release on a green slot to confirm, or press Esc to cancel the move.
6. If your clinic uses cancellation notice rules, confirm any policy prompt that appears.

Edit the start time in the form

Alternatively, click the appointment → Edit → change Start time or Duration on the Details tab → Save. This suits precise times without dragging.

What happens next

• Edit, cancel, and complete appointments

  Cancel, mark complete, or checkout after the visit.

• Patient cancel and reschedule rules

  Rules for when patients move visits online.

• Live activity and stopping patient emails

  Stop a reschedule email before it sends.