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    PIN lock when a patient fills a form

    Set a screen-lock PIN so you can hand your device to a patient to complete a form while the rest of Documenti stays locked.

    When a patient needs to fill a form on your tablet or laptop, Screen Lock PIN keeps Documenti locked to that form. They can complete the form; you unlock with your PIN to get back to the rest of the app.

    Set your PIN

    1. Open Settings from your account menu.
    2. Find Screen Lock PIN.
    3. Enter a 4–8 digit PIN, confirm it, and save — or Change PIN / Remove PIN if one is already set.
    Settings Screen Lock PIN section with green status banner
    Screen Lock PIN — when a PIN is set, Lock appears on patient-facing forms.

    Lock before you hand over the device

    1. Open the form the patient needs to complete (for example from a consultation).
    2. On the form footer, choose Lock (padlock icon).
    3. Hand the device to the patient — they can use the form only.
    Medical Questionnaire form with Lock button on the footer
    Form footer — Lock is on the left, before you hand the device over.

    Note

    If Lock is missing, set a Screen Lock PIN in Settings first. Removing the PIN disables screen locking.

    Unlock when you get the device back

    1. Take the device back from the patient.
    2. On the Unlock screen, enter your PIN.
    3. Choose Unlock — Documenti opens again so you can finish or save the form.
    Unlock screen dialog asking for PIN
    Unlock screen — enter your PIN and Unlock to return to Documenti.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support