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    Run a consultation in Documenti

    Start a consultation, complete questionnaires and consents, select procedures, then unlock treatment.

    Every clinical visit in Documenti follows three phases: Consultation (assessment & planning), Treatment (execution & recording), then Review (outcome & aftercare). Start with Consultation — treatment and review stay locked until you complete the steps they depend on.

    Start the consultation

    1. Open the patient from Daily List or Patients.
    2. On Overview, click Start (or Continue consultation if one is already in progress).
    3. You move into the Consultation phase — Assessment & Planning.
    Documenti consultation phase with Medical Questionnaire and Healthcare Assessment completed
    Consultation phase — questionnaires complete; Treatment and Review stay locked for now.

    Work through the consultation steps

    1. Medical Questionnaire — patient medical history and screening. Open the form and complete or confirm it.
    2. Healthcare Assessment — pre-treatment clinical assessment.
    3. Consents — capacity, photo permissions, and any procedure-specific consent requirements.
    4. Procedures — add the planned treatment procedures (for example Anti-wrinkle Botox).
    Documenti consultation and treatment phase cards — consultation in progress, treatment locked
    Consultation stays In Progress until the steps below are done — then Treatment unlocks and Review stays locked until treatment is complete.

    Tip

    Form automation may have emailed questionnaires and consents before the appointment. If status already shows Completed, open the form to review rather than redoing it.

    Note

    Extra forms at the top of a consultation (for example questionnaires) are configured under Form Management → Consultation Forms — choose which published forms appear and in what order.

    Move on to treatment

    When the consultation steps for this visit are done, the Treatment phase unlocks. Use the treatment phase card or Continue treatment from the patient Overview to record products, photos, and the treatment map.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support