Set up your bookable services

Services are the treatments patients can book online and your team sees on the calendar. Each service needs a name, how long it takes, and a price. You can group them into sections (for example Injectables, Skin, Consultations) so your list stays easy to scan.

Before you start

You need admin access to your clinic dashboard.
Have a rough list of treatments, durations, and prices ready — you can refine them later.

Add your first service

Log in to your clinic admin and go to Settings.
Open the Services tab.
Click Add a new service to expand the form (use Add multi-treatment appointment only when patients pick two or more treatments in one visit).
Enter the service name (for example Anti-wrinkle consultation).
Set the duration in minutes — this controls how long the appointment blocks on your calendar.
Add at least one pricing variant with a label and price in pounds.
Optional: pick a section header so the service appears in the right group on your booking page.
Click Add service.

Settings Services tab with the add service form open, showing Booking and Pricing — Settings → Services — Add a new service for a single treatment (name, duration, price, and optional extras).

Link a service to a membership plan (optional)

If you sell memberships, you can connect a service row to a membership plan so members see the right benefits when they book. Expand the membership section on the service form and choose the plan it belongs to. This is optional — many clinics add services first and link memberships once plans are live.

Organise with sections

When you have more than a handful of treatments, use Add section to create groups (for example Skin treatments or Consultations). Drag services to reorder them — the same order appears on your online booking page and member portal.

Tip

Start with your five most-booked treatments. You can add variants (for example different areas or strengths) later from the same service row.

More options on the same form

When you add or edit a service, you will see extra sections below the basics — rebooking reminders, aftercare emails, membership links, and booking rules. You do not need to configure all of them on day one. This guide covers getting services live; the guides below walk through each option when you are ready.

Multi-treatment visits

To let patients pick two, three, or four treatments in one diary slot, click Add multi-treatment appointment (separate from Add a new service), then turn on Allow in a multi-treatment appointment on each component treatment. Full steps are in Set up multi-treatment appointments.