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    Set up professional products in Documenti

    Add injectable products with category and default dilutions so treatment maps record the right vial, units, and expiry.

    Documenti products are professional stock used in the treatment room — not the retail skincare you sell at reception in Clinic Membership. Set up toxins, fillers, and other injectables here so clinicians can pick the correct product and batch when completing a treatment map.

    Professional stock vs retail products

    • Documenti — toxins, dermal fillers, polynucleotides, NCTF, and other injectables used during a procedure.
    • Clinic Membership Products — retail items for POS and online shop. These do not sync to Documenti.

    Add a product

    1. Sign in at app.documenti.co.uk and open Products.
    2. Click + New Product (or open an existing product to edit).
    Documenti professional products list with New Product button
    Your professional product catalogue in Documenti.

    Product name and category

    Enter the product name and choose a category (for example Injectables, Toxin, or Filler). Add type, manufacturer, and volume if useful for your team.

    Documenti product edit form showing Product Information fields
    Product Information — name, category, and identification fields.

    Default dilutions (optional)

    For toxins and other products you reconstitute routinely, scroll to Pricing & Stock. Turn on Requires Dilution and set a default ratio — for example 2.5:100 — so clinicians see the right preset when adding the product to a treatment map.

    Documenti product form with Requires Dilution toggle and Default Dilution field
    Requires Dilution and Default Dilution — useful for botulinum toxin and similar products.

    When stock arrives, log batches with batch number and expiry so treatment maps can select the correct vial.

    Tip

    If you want to track quantities and reorder levels for professional products, turn on stock management in Documenti Organization settings first — see Enable stock management on products. Then you can manage levels from Clinic Membership Stock as well — see Professional stock in Clinic Membership. Retail POS inventory is covered in Manage retail stock.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

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