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    Manage retail stock

    Add retail products, track quantities per location, run a stock take, and sell items in Sales (POS).

    Retail stock is what you sell at the till — skincare, kits, and other shop items. Open Stock from Sales (or Admin → Stock), then use the Retail products tab. Professional injectables live on a separate tab when Documenti is connected.

    Add or find a product

    1. Go to Sales → Stock (or Admin → Stock).
    2. Stay on Retail products.
    3. Click New product — enter name, price, SKU, supplier, and whether to track stock.
    4. For multi-site clinics, set quantity and reorder alert for each location.
    5. Save — the product appears in Sales (POS) under Stock.
    Retail products list on the Stock page with Stock take and New product
    Stock → Retail products — search, filter low/out, Stock take, and New product.

    Tip

    Search accepts name, SKU, supplier, or phrases like low stock. Use Filter for All / Low / Out / No supplier.

    Do a stock take

    1. On Retail products, click Stock take.
    2. Choose the Location you are counting.
    3. Enter Counted quantities for each product — System shows what Clinic Membership thinks you have.
    4. Click Save stock take — only changed rows are written to the audit trail as Adjusted at stock take.
    Stock take sheet with location picker and counted quantities
    Stock take — count the shelf by location; only changes are saved.

    Adjust stock or sell at the till

    • Open a product to adjust quantity (±) for a location and see movement history.
    • In Sales (POS), open the Stock tab on a sale — quantities reduce when the invoice is paid.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support