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    Manage retail stock

    Add retail products, track quantities per location, run a stock take, and sell items in Sales (POS).

    Retail stock is what you sell at the till, skincare, kits, and other shop items. Open Stock from Sales (or Admin → Stock), then use the Retail products tab. Professional injectables live on a separate tab when Documenti is connected.

    Add or find a product

    1. Go to Sales → Stock (or Admin → Stock).
    2. Stay on Retail products. If you have more than one location, pick a site, or All locations to see stock at each site.
    3. Click New product: enter name, price, and SKU, choose a supplier (or add a new one), and whether to track stock.
    4. For multi-site clinics, set quantity and reorder alert for each location.
    5. Save: the product appears in Sales (POS) under Stock.
    Retail products list on the Stock page with Stock take and New product
    Stock → Retail products, search, filter low/out, Stock take, and New product.

    Tip

    Search accepts name, SKU, supplier, or phrases like low stock. Use Filter for All / Low / Out / No supplier.

    Do a stock take

    1. On Retail products, click Stock take.
    2. Choose the Location you are counting.
    3. Enter Counted quantities for each product: System shows what Clinic Membership thinks you have.
    4. Click Save stock take, only changed rows are written to the audit trail as Adjusted at stock take.
    Stock take sheet with location picker and counted quantities
    Stock take, count the shelf by location; only changes are saved.

    Adjust stock or sell at the till

    • Open a product to adjust quantity (±) for a location and see movement history.
    • In Sales (POS), open the Stock tab on a sale, quantities reduce when the invoice is paid.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support

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