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    Link resources to a service

    Tell each treatment which room or device it needs — online booking only shows times when a clinician and a resource are both free.

    After you add rooms or devices under Settings → Calendar → Resources, you can attach them to individual services. That way a laser facial only books when the laser is free, not just when the clinician is free.

    Before you start

    • Add at least one resource — see Set up rooms and resources.
    • Your bookable services should already exist under Settings → Services.

    Attach resources to a service

    1. Go to Settings → Services.
    2. Add a new service or click Edit on an existing one.
    3. In the Booking section, find Resources required (this only appears once you have resources set up).
    4. Tick the room or device this treatment needs.
    5. One tick — that resource is always used for this service.
    6. Several ticks — any one of those resources can be used; the system picks a free one automatically.
    7. Click Save service (inline edit) or Save settings (new service).
    Service edit form with Resources required checkboxes in the Booking section
    Settings → Services → Booking — tick the resources this treatment needs.

    What patients and staff see

    • Online booking: fewer time slots when the linked resource is busy. Patients are not asked to choose a room — one is assigned automatically.
    • Patients can still pick a clinician when more than one can perform the service.
    • Admin calendar: when you book from the diary, the resource list is limited to that service’s pool.

    Tip

    If a service is tied to one location, only resources for that site (or “any location”) appear in the list.

    What happens next

    Still stuck?

    Send us a message and we'll get you sorted. If you're logged in, you can also use the ? Help button in your admin dashboard.

    Contact support