If you run a UK aesthetics clinic, you want one calm process for the whole day: patients joining a membership, the diary filling, cards taking payment, and clinical notes staying secure when treatment starts. That is a unified stack, not a pile of separate logins.
Clinic Membership covers the front-of-house work. Documenti, our sister EMR, integrates seamlessly for clinical notes and consent forms. Clinic Management is the app both sit inside, so your team can move between front of house and in-clinic notes without losing the thread.
What Clinic Membership does at the front desk
Clinic Membership is clinic management software for UK aesthetics clinics. It is the front-of-house system your reception team lives in from open to close. On a normal day it is where you:
- Keep patient records for memberships and visits
- Run the calendar and booking diary
- Offer membership plans and take sign-up online or in the clinic with you
- File the membership agreement on the patient file
- Collect the initial payment and the recurring card renewals on the billing day you set
- Pull reports on who is on a plan and what they paid
Membership plans and plan details live on the patient contact card in Clinic Membership. Open the patient and everything for that membership is there with them: the plan, the agreement, and the visit history you need at the desk.
Free covers up to 10 patient records. See pricing for paid plans. Once a plan is live it stays fixed. Ad hoc extras are payable there and then when a patient adds something outside the plan.
That commercial lane is deliberate. Membership agreements cover the plan and billing. They are not treatment consent forms. For agreement wording and cooling-off detail, use the guide on digital membership agreements and cooling-off. This article stays on how the stack works together.
When you need clinical notes, Documenti joins the same process
Many clinics reach a point where secure clinical notes and treatment consent have to sit beside memberships, not in a separate paper pile. That is the EMR layer.
Documenti is the EMR for clinical notes and consent forms. It connects to Clinic Membership so the clinical work joins the same patient journey rather than living in a disconnected folder. Keep the language light with patients: Clinic Membership runs the membership and the diary; Documenti holds the clinical notes and consent. For how that EMR side is described in product help, see clinical notes and consent forms.
Integrating Documenti seamlessly is meant to feel like the next step in the same process, not a second project with a second set of passwords and a second patient list. Reception still starts in Clinic Membership. When a clinician needs notes or treatment consent, Documenti is ready in the same app without inventing a separate workflow.
You are not asking one product to pretend it is everything alone. You are adding the EMR where it belongs, as a simple addition to the process you already run.
One app for front of house and in clinic
Clinic Management is the app both platforms run inside. Front of house work and in-clinic notes sit in one place. Your team can switch between them, take payments through the same app, and keep the day moving without juggling two unrelated tools on two unrelated screens.
That is the inclusive shape clinic owners ask for: memberships and booking on one side, secure clinical notes on the other, unified in the app your staff already open.
Train reception on membership questions in Clinic Membership. Train clinicians on notes and treatment consent in Documenti's lane. Owners should not be the only people who know which screen answers which question.
A practical way to bring the stack live
You do not need a six-month rebuild to work this way.
- Put new membership sign-ups through Clinic Membership so the agreement lands on the patient file with the plan.
- Add Documenti when you are ready for clinical notes and treatment consent in software rather than paper.
- Open both through Clinic Management so front of house and in clinic share one app.
- Walk one real patient who is on a membership and had a recent treatment. Confirm the membership agreement, the card status, the clinical notes, and the treatment consent each open in the right place.
- Stop filing treatment consent inside membership packs, and stop filing membership agreements inside clinical note folders.
Free covers up to 10 patient records, which is enough to prove the membership side before you widen the roll-out. See pricing for paid plans.
How to talk about it with your team
Short lines staff can remember:
- "Clinic Membership runs memberships, booking and card payments."
- "Documenti holds clinical notes and treatment consent."
- "Clinic Management is the app that holds both."
- "One process. Front of house and in clinic together."
Say it the same way to patients: one process for the day. Front of house sits in Clinic Membership. Documenti holds the clinical notes. Clinic Management is the app that keeps both together.
Related reading for owners
- Digital membership agreements and cooling-off for the commercial agreement shape
- Membership agreement template for aesthetics clinics when you write plan terms
- Clinical notes and consent forms for the EMR lane
Start with the unified stack
Start with Clinic Membership for patients, calendar, memberships, payments and reports, then grow when the diary and the membership list need more room.
Add Documenti, our sister EMR, when you want clinical notes and consent in the same process. Open both in Clinic Management so front of house and in clinic stay together. That is Clinic Membership with the power of an EMR: membership software first, Documenti integrating seamlessly, one app for the day.
